Why do I get no response when I double-click on the desktop shortcut icon to start the program?
I have already installed the software, but when I double-click on the desktop shortcut, there is no response. How can I solve this issue?
- If you cannot connect to our game, please contact your Brand’s Support team who will assist you to the best of their ability in resolving the issue as soon as possible.
- When contacting them, please provide them with the following troubleshooting Information:
- Residence (Country and Town)
- Name of ISP (Internet Service Provider)
- A video recording of the issue